Job Summary: The RRT Investigator is responsible for conducting comprehensive investigations to determine liability in personal injury and motor vehicle accident cases. This role involves gathering and preserving evidence, documenting accident scenes, conducting witness interviews, analyzing investigative findings, and providing detailed reports to attorneys and case management teams.
In addition to investigative responsibilities, this position will provide support for basic office operations within the Philadelphia office, including supply management, vendor coordination, and fleet maintenance oversight.
The ideal candidate will possess strong analytical, organizational, and communication skills and be capable of working independently in both field and office environments.
Key Responsibilities:
RRT Investigation Duties
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Coordinate investigations, including gathering and preserving evidence and reviewing documentation
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Analyze data and build compelling case files to support legal proceedings and insurance claims
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Provide recommendations to attorney’s and senior management on the investigation findings and potential outcomes
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Collaborate closely with internal teams, including members from Pre-Litigation and Litigation to ensure that investigations are thorough and conclusive
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Work with external partners, including law enforcement agencies and other experts, to gather information and evidence
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Develop and maintain a comprehensive knowledge of industry trends, regulations, and best practices in investigation.
Facilities & Office Management Duties
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Monitor office supply inventory and coordinate ordering and restocking as needed.
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Assist with vendor coordination and service requests for the Philadelphia office.
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Coordinate basic office maintenance requests and communicate with property management when needed.
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Assist with fleet maintenance scheduling, vehicle servicing, and registration renewals.
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Support office setup, organization, and day-to-day operational needs.
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Maintain office equipment and coordinate repairs when necessary.
Education Requirements:
Relevant investigative, project management, facilities management, or operational experience may be considered in lieu of education.
Physical Requirements:
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May be required to work overtime, evenings, and weekends as needed.
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Effectively handle a work environment and conditions which involve work outside during harsh weather conditions, prominent levels of public contact, and hazards associated with working near and in traffic
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Maintain physical condition appropriate to the performance of assigned duties and responsibilities, including standing or sitting for extended periods of time, kneeling, squatting, and/or stooping, operating assigned equipment.
- Office environment with normal business hours necessary to satisfactorily perform job functions.
- Stationary Position – Must be able to remain in a stationary position up to 50% of the time.
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Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
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Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.
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Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
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Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
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Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).
Benefits and Perks:
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Medical, dental, vision
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Company paid Life and AD&D Insurance
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Company Paid STD (with no waiting period) and LTD Insurance
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Option to purchase additional Life and AD&D Insurance
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Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
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401(k) with company contributions
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Paid Time Off
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10 Company Holidays
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Tuition Reimbursement
