WHAT WE ARE LOOKING FOR:
This position is responsible for assisting the property manager in the overall operations of the community. Must be able to manage rent collection, delinquency reporting, and basic budgeting. Strong time management, organizational, attention to detail, and verbal and written communication skills required. Excellent customer service skills, a collaborative team approach, and experience supporting daily community operations, including leasing, renewals, resident concerns, project coordination, and knowledge of landlord-tenant regulations. Experience with Yardi preferred.
WHAT WE EXPECT FROM YOU:
- Encourage and build positive relationships with team members, customers, and
- vendors
- Create valuable experiences by providing high levels of customer service to all customers and team members
- Assist in hiring, training, coaching, counseling and managing of team
- Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times Management's mission, vision, and values duties, as necessary
- Demonstrate behaviors that cultivate a positive work culture and align with Southern
- Assist in preparation of annual budget and community plans
- Assist in management of all day-to-day operations on-site
- Support all marketing and sales efforts
- Perform leasing, service coordination, administrative, bookkeeping and collection
- Respond in emergency situations, as needed
- Stay abreast of industry trends
- Contribute to community/company engagement efforts
- Perform other duties as assigned by manager and/or supervisorJOB KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills
- Exceptional customer service skills
- Ability to effectively lead, coach, and motivate
- High-level critical thinking skills
- Knowledge of current applicable laws
- Strong organizational skills
- Excellent interpersonal skills
- Adaptability and flexibility in fast paced environments
- Aptitude with Microsoft Word and Excel
- Experience with Yardi software products a plus
Requirements:
- Graduation from The Southern Difference Institute or equivalent combination of
- education and property management experience
- Three years of experience in customer service, sales, marketing, or real estate
Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
Company paid Group Term Life and AD&D Insurances Traditional and ROTH 401(k) with Company contribution Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Compensation: $21.82 - $29.55
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
