Payment 1 Financial is looking for a friendly and outgoing professional who can provide outstanding customer service, in a fast-paced, customer oriented environment!
As a Consumer Loan Specialist, you will support your office in day-to-day responsibilities to ensure proper operations and the success of a Consumer Loan office. You will provide outstanding in-person customer service, call customers to get them on track with payments, prepare loan documents, take payments, and assist with any customer questions or needs. You will be provided in-depth training to understand our products and how we are able to help our customers.
Our employees, just like our customers, are the heart and soul of what we do. At Payment 1 Financial we value our company talent and strive to help our team members grow professionally. We invest from the start and will provide you with development tools to take your career to the next level.
Job Responsibilities and Qualifications:
- Provide excellent customer service to our customers in person and over the phone
- Receive and post payments
- Maintain and balance cash drawer daily
- Perform collections calls on delinquent accounts with dignity and respect to our customers and build solutions
- Maintain compliance with policies and procedures
- Tax preparation (may vary by location)
- Network within the community to find and attract new business
- Work closely with other team members and Manager to obtain branch goals
Employee Benefits:
- Competitive Pay
- Health Insurance
- Monthly Performance Based Bonus
- Paid Training & Travel Reimbursement
- Advancement Opportunities and much more!
What We Are Looking For:
- Preferably Bilingual Candidate
- Excellent organizational skills
- Results driven and customer focused
- High-energy, collaborative leadership expertise
- Professional Appearance and Demeanor
- High School degree or Equivalent
About Payment 1 Financial Company:
Friendly, reliable customer service is the key to our success! Payment 1 Financial Company is a trusted consumer finance resource across New Mexico, Texas and Oklahoma! We offer personal loans to individuals for various needs, such as, Home Improvement Projects, Auto Refinances, Title Buyouts, Debt Consolidation and much more.
Related keywords: customer service, customer service and loans specialist, assistant branch manager, loan officer assistant, assistant manager, CSR, sales, insurance, loans, lending, collections, customer retention,
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- Customer service: 1 year (Preferred)
- Customer relationship management: 1 year (Preferred)
- Collections & Lending: 1 year (Preferred)
- Money Management: 1 year (Preferred)
- B2B marketing: 1 year (Preferred)
- Sales: 1 year (Preferred)
- Small Loans: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
