Job Overview
Join our dynamic healthcare team as a Home Health Office Worker, where you'll be the vital link ensuring smooth administrative operations within our home health services. This role offers an exciting opportunity to contribute to patient care coordination, manage essential documentation, and support healthcare providers with efficient office management. Your energetic approach and attention to detail will help streamline processes, enhance communication, and promote exceptional service delivery for our clients. If you thrive in a fast-paced environment and are passionate about healthcare support, this position is perfect for you!
Duties
- Manage appointment scheduling and coordinate patient visits using electronic health records (EHR) systems and schedule management tools
- Handle incoming phone calls promptly, professionally, and courteously, providing excellent customer service to patients and healthcare providers
- Enter and update patient information accurately in electronic health records, ensuring data integrity and confidentiality
- Assist with insurance third-party billing processes, verifying coverage details and submitting claims efficiently
- Maintain clear internal communication with healthcare teams to facilitate seamless care delivery and documentation updates
- Support revenue cycle management by processing payments, tracking claims status, and following up on outstanding balances
- Prepare detailed reports, correspondence, and documentation related to client interactions, billing, and office operations
Requirements
- Proven administrative experience within healthcare settings or medical offices
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) for documentation and communication purposes
- Strong knowledge of health insurance processes, including managed care and third-party billing procedures
- Familiarity with electronic health records (EHR) management systems and medical terminology
- Excellent typing skills with high accuracy for data entry tasks
- Exceptional customer service skills with the ability to communicate effectively via phone and written correspondence
- Ability to manage schedules efficiently while prioritizing urgent tasks in a fast-paced environment
- Knowledge of revenue cycle management principles to support billing and reimbursement processes
This role is an excellent opportunity for motivated individuals eager to make a meaningful impact in healthcare administration. We are committed to providing a supportive environment where your skills can flourish while contributing to the well-being of our clients. Join us in delivering compassionate care through efficient office operations!
Pay: $25.00 - $35.00 per hour
Work Location: In person
