Overview:
The Technician is responsible for all the operations of an amusement arcade and/or Bowling machines. His/her job is to oversee, maintain, and repair arcade machines and bowling machines.
Currently the store is looking for candidates with weekend and closing availability.
All candidates must have a High school diploma or GED.
Essential Duties:
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Respond to customer complaints of machine malfunction; analyze the mechanism to find the root of the problem.
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Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
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Able to readily identify the most common problem with components like controls and audio systems.
Other:
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Performs maintenance and repair tasks.
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Keeps a clean and organized workshop.
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Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
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Other duties may be assigned.
Non-Essential Duties:
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Follows up to complete any assigned work.
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Maintains high ethical standards in the workplace.
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Reports all irregular issues and problems to upper management for a solution.
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Maintains good communication with all employees and outside contacts.
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Complies with and maintains confidentiality of all company policies and procedures.
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Responsible for maintaining a clean and safe working area.
Qualifications:
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Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
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The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and an appreciation for diversity (thought, ethnic, gender, etc.).
Education and/or Experience:
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Two-year related experience; or equivalent combination of education and experience is preferred.
Work Environment:
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While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
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The noise level in the work environment is usually loud.
Physical Demands:
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While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
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The employee is required to stand and walk for extended periods of time without breaks during busy times.
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In addition, the employee will need to be able to use their hands/fingers to handle feel and reach with hands and arms.
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Lifting and/or moving up to 100 lbs with assistance is required.
Benefits:
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1 hour of time play (non-prize) arcade games per week.
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90 minutes of bowling per week (shoes included).
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1 hour of karaoke/billiards per week.
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50% discount on food items per working shift.
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1 free beverage per working shift.
