Description:
At Crisis Connections, crisis clinicians don’t read scripts or carry caseloads. They provide real-time clinical decision-making, guide life-saving interventions, and serve as trusted clinical leaders supporting the front-line staff who answer the call.
As a Crisis Services Clinician, you’ll combine direct crisis assessment with clinical leadership—supporting callers in their most critical moments while mentoring and consulting with crisis phone staff and volunteers. This is high-acuity work done collaboratively, with structure, backup, and mission-driven purpose.
If you thrive in fast-paced environments and want crisis work that is clinically meaningful and sustainable, this role offers impact, stability, and strong team support.
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Provide clinical assessment, suicide risk evaluation, and crisis intervention via telephone
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Serve as the clinical lead on shift, offering real-time consultation, coaching, and support to crisis phone staff and volunteers
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Coordinate crisis response, including hospital diversion, triage, and one-call coordination with first responders
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Authorize inpatient services using clinical judgment and least-restrictive care principles
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Ensure accurate documentation and adherence to high clinical and ethical standards
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Collaborate with community partners, hospitals, mobile crisis teams, and public mental health agencies
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Enjoy rapid assessment, clinical consultation, and decision-making in high-acuity situations
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Prefer shift-based work without an ongoing caseload
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Value collaborative practice and structured clinical leadership
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Want meaningful crisis work without field response or productivity quotas
Requirements:
What We’re Looking For
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Master’s degree in a social science or related field
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Eligible for or pursuing Agency Affiliated Counselor (AAC) licensure or higher (Licensure costs reimbursed; support provided)
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At least 2 years of supervised clinical experience working with individuals experiencing serious mental illness
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Strong clinical judgment, calm decision-making, and comfort in high-pressure situations
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Prior leadership, supervision, or consultation experience strongly preferred
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Mission-driven work with immediate, life-changing impact
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Supportive, collaborative clinical team with ongoing training and consultation
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Union-represented role with predictable wage progression and job protections
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Excellent benefits, including medical, dental, vision, PTO, paid holidays, and retirement options
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Annual wage increases and opportunities for growth
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Flexible scheduling, free parking, and transit benefits
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A workplace that actively values diversity, equity, inclusion, and lived experience
Location: Seattle, WA - In-Person
Full-Time & Part-Time Available $36.16/hour + $4/hour graveyard differential Union-represented (OPEIU)
Crisis Connections is an equal opportunity employer. We strongly encourage candidates from BIPOC, LGBTQ+, and disability communities to apply. Diverse perspectives strengthen our organization and the care we provide.
If you’re a skilled, compassionate clinician ready to lead in moments that matter most, we’d love to hear from you. Apply today and help ensure no one faces crisis alone.
