Job Summary
We are seeking an energetic and detail-oriented Desk Associate for our Audit shift 11PM-7AM to join our dynamic hospitality team. In this vital role, you will guest handle check-ins and check-outs, managing guest inquiries, and maintaining the integrity of nightly audit procedures. Your enthusiasm and professionalism will help create memorable guest experiences while safeguarding hotel operations during evening hours. This position offers a unique opportunity to develop your hospitality management skills in a fast-paced, guest-focused environment.
Responsibilities
- Greet guests warmly upon arrival, providing exceptional customer service and personalized assistance throughout their stay
- Manage front desk operations during evening hours, including check-ins, check-outs, and reservations
- Handle guest requests, inquiries, and complaints with professionalism and a positive attitude
- Maintain security protocols by monitoring access points and ensuring guest safety during shift hours
- Document shift activities through detailed reports, incident logs, to ensure operational accuracy
Qualifications
- Ability to work independently during evening shifts while maintaining high standards of hospitality management
- Strong organizational skills with attention to detail to accurately complete nightly audits and reports
Join us to be part of a vibrant team dedicated to delivering outstanding hospitality experiences! Your enthusiasm and commitment will make a difference in creating welcoming environments for our guests while honing your skills in hotel management.
Pay: From $10.00 per hour
Expected hours: 38.0 – 40.0 per week
Work Location: In person
