Role: Executive Deskside Support
Location: Northern Virginia
Type: Full-Time | Onsite (4–5 days/week)
About the Team: Join a collaborative technology team supporting a well-established education-focused organization. You'll play a key role in delivering reliable IT support while ensuring leadership, staff, and end users have the technology they need to succeed.
What You’ll Do:
- Provide hands-on technical support for executive leadership and office staff.
- Install, configure, troubleshoot, and maintain Windows and Mac devices.
- Support Microsoft Teams Rooms, conferencing technology, and end-user collaboration tools.
- Manage user account provisioning, hardware deployment, and inventory.
- Troubleshoot networking, printers, projectors, interactive displays, and other classroom/office technology.
- Coordinate IT projects, document processes, and maintain accurate support records.
- Deliver responsive, customer-focused support while collaborating with cross-functional IT teams.
Core Tech & Skills:
- Windows & macOS administration
- Microsoft Teams Rooms
- Microsoft 365 & Active Directory
- Hardware deployment and lifecycle management
- Network troubleshooting (wired & wireless)
- Printers, scanners, projectors, and AV equipment
- Help desk ticketing systems
- Inventory and asset management
- Executive/VIP support
- Technical documentation
Pay: $40.00 - $45.00 per hour
Application Question(s):
- How many years of work experience do you have with Mac?
- How many years of work experience do you have with Windows?
- Are you comfortable commuting to this job's location?
- Are you comfortable working in an onsite setting?
- How many years of work experience do you have with Active Directory?
Work Location: In person
