Description:
Express/Lube Technician.
Key Responsibilities:
Vehicle Maintenance and Repair:
-
Perform routine maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks.
-
Diagnose and repair vehicle issues, including engine, transmission, electrical, and other complex mechanical problems.
-
Conduct thorough vehicle inspections to identify potential problems and recommend appropriate repairs.
Customer Service:
-
Communicate with service advisors and customers to provide detailed explanations of vehicle issues and required repairs.
-
Offer recommendations for additional services based on vehicle condition and manufacturer guidelines.
-
Ensure customer vehicles are repaired correctly and in a timely manner to meet customer satisfaction.
Documentation and Reporting:
-
Accurately complete repair orders, detailing work performed, parts used, and time spent on each repair.
-
Maintain accurate records of services and repairs performed.
-
Report any additional vehicle issues or concerns to service advisors and management.
Team Collaboration:
-
Work closely with other service technicians, service advisors, and parts department to ensure a smooth and efficient service process.
-
Participate in team meetings and training sessions to stay current with industry developments and dealership policies.
-
Assist and mentor junior technicians as needed.
Compliance and Safety:
-
Follow all dealership and manufacturer policies, procedures, and safety guidelines.
-
Ensure a clean and safe work environment by adhering to shop policies and regulations.
-
Properly dispose of hazardous materials and maintain compliance with environmental standards.
Requirements:
Must have own tools.
