Asegúrate Con Claudia
Job Description for Office Receptionist and Client Liason
Job Title: Office Receptionist & Client Liason (Full-Time, In-Office)
We are seeking a highly skilled and experienced Bilingual Receptionist to join our team at Asegúrate con Claudia. The ideal candidate will be the first point of contact for our clients and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Greet and direct visitors in a professional and courteous manner
- Answer and manage incoming phone calls, emails, and other communications
- Schedule appointments and maintain calendars for staff members
- Perform various administrative tasks with speed and accuracy
- Act as a liaison between staff and clients, ensuring smooth communication
- Assist with basic customer inquiries and direct complex issues to appropriate staff members
- Maintain a clean and organized reception area
Required Qualifications:
- Minimum of 3 years of experience in a receptionist or similar role
- Must be fluent in both English and Spanish (speaking, reading, and writing)
- Excellent communication and interpersonal skills
- Strong multitasking abilities and attention to detail
- Proficiency in Microsoft Office Suite and other relevant software
- High school diploma or equivalent; additional certifications are a plus
Preferred Skills:
- Experience in the healthcare or financial services industry
- Knowledge of medical terminology or tax procedures
- Familiarity with customer relationship management (CRM) software
Personal Qualities:
- Proactive and self-motivated
- Customer-service oriented with a positive attitude
- Able to work efficiently in a fast-paced environment
- Reliable and punctual
- Team player with a willingness to assist in various capacities as needed
If you are a dedicated professional who excels in providing high-quality customer support and thrives in a dynamic work environment, we encourage you to apply for this exciting opportunity at Asegúrate con Claudia.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Work Location: In person