The Vice President, Team Leader - West is a senior leadership role responsible for driving business performance, customer excellence, and organizational effectiveness across the Western region.
The VP, Team Leader - West serves as a strategic business partner and people leader who fosters a culture of collaboration, accountability, communication, and teamwork. This individual will build strong relationships across internal and external stakeholders, develop leadership talent, and ensure alignment across teams to deliver profitable growth and operational excellence throughout the region.
Leadership & Team Development
-
Lead, coach, and develop a team of 90+ associates across the Western region, including six or more direct reports.
-
Foster a highly collaborative, team-oriented culture focused on partnership, accountability, transparency, and delivering results.
-
Establish clear expectations and performance standards while holding leaders accountable for execution and outcomes.
-
Build organizational capability through succession planning, talent development, mentoring, and leadership coaching.
-
Promote open communication and information sharing across all levels of the organization.
-
Create an inclusive and engaging environment that encourages teamwork, innovation, and continuous improvement.
-
Lead regular team meetings and business reviews to ensure alignment on priorities, objectives, and performance.
Business Leadership
-
Deliver regional revenue, profit, growth, and customer performance objectives.
-
Develop and execute strategic business plans that support company objectives and customer growth initiatives.
-
Partner with senior leadership to identify opportunities for operational efficiencies, improved execution, and revenue expansion.
-
Ensure effective utilization of company resources while managing within approved budgets.
-
Drive accountability for achieving sales fundamentals, business goals, and client commitments.
Customer & Client Partnership
-
Build and maintain executive-level relationships with key customers, clients, and principals across the region.
-
Serve as the senior escalation point for significant customer, client, and operational issues.
-
Lead strategic planning and business reviews with customers and principals.
-
Represent the company in high-profile customer engagements, negotiations, and growth initiatives.
-
Collaborate with cross-functional partners to ensure exceptional service delivery and execution.
Cross-Functional Collaboration
-
Partner closely with Sales, Retail Operations, Business Intelligence, Finance, Human Resources, and Client Services teams to achieve business goals.
-
Break down organizational silos and promote a "One Team" approach across all functions.
-
Ensure consistent communication, alignment, and execution of priorities throughout the region.
-
Share best practices and leverage resources across markets to improve overall performance.
Financial & Operational Excellence
-
Manage regional budgets and resources to maximize profitability and operational effectiveness.
-
Monitor key performance indicators and implement action plans to address opportunities and risks.
-
Utilize data, analytics, and marketplace insights to support business decisions and growth strategies.
-
Ensure compliance with company policies, customer requirements, and operational standards.
Physical Requirements
#DiscoverYourPath