Job Overview
Our growing healthcare office is seeking a warm, capable, and dependable person to join our team as a full-time Office Assistant.This is not strictly a desk position. The Office Assistant plays an important role in the entire patient experience—from welcoming patients and managing the front office to assisting them with prescribed in-office therapies. The right person will enjoy working with people, stay composed in a busy environment, and take pride in keeping things running smoothly.
Responsibilities
- Greet patients and help them feel welcome and comfortable
- Check patients in and out and manage the daily appointment schedule
- Answer phones, return messages, and respond to routine patient questions
- Schedule appointments and communicate with patients regarding upcoming visits
- Collect and accurately record patient payments
- Assist with intake forms, patient records, and other office documentation
- Guide patients through prescribed therapy protocols
- Set up, operate, and clean therapeutic equipment as trained
- Prepare patient and therapy areas for each visit
- Protect patient privacy and maintain confidentiality
- Keep the reception area and office clean, organized, and welcoming
- Anticipate what needs to be done and assist the team throughout the day
The Person We’re Looking For
- Friendly, compassionate, and comfortable interacting with a wide variety of people
- Dependable, punctual, and committed to being present when scheduled
- Organized and able to manage several responsibilities without losing attention to detail
- Professional in appearance, communication, and conduct
- Comfortable using computers and learning new systems and equipment
- Able to follow instructions carefully and consistently
- Calm and courteous, even when the office is busy
- Willing to take initiative rather than waiting to be told every next step
- Trustworthy with confidential patient and financial information
- Interested in becoming a reliable, long-term member of our team
Prior knowledge of our services is not required. Office-specific procedures, systems, and therapy protocols will be taught.
Benefits
- Paid time off eligibility after completion of the introductory period
- Consistent full-time employment
- A positive, patient-focused work environment
To apply, please submit your résumé along with a brief introduction explaining why you believe you would be a good fit for this position to [email protected].
Pay: $21.00 - $24.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- This position requires successfully passing a background check before employment. Will you be able to meet this requirement?
Education:
- High school or equivalent (Preferred)
Shift availability:
Work Location: In person
