Purpose of Position:
The Team Lead is responsible for supporting the Store Management Team and their team of Outfitters during each shift. This role involves daily supervision of select departments and areas of the store, with a focus on overseeing daily operational execution, Outfitter (employee) direction and coaching to drive operational goals. The Assistant Store Manager will play a crucial role in maintaining a positive work environment, ensuring operational excellence, and contributing to overall store performance.
Duties and Responsibilities:
Team Support and Guidance:
Act as the primary resource for hourly team members, providing direct support, troubleshooting, training, and guidance.
Operational Support:
Employee Supervision:
Monitor employee attendance, time management, performance, and adherence to company policies, addressing any issues promptly and professionally.
Sales and Customer Engagement:
Support the Store Management team by playing a hands-on role in ensuring great service, driving sales, and maintaining a clean, safe, & high-quality store environment.
Compliance and Risk Management:
Support the Store Management team to ensure compliance with local, state, and federal regulations, including ATF regulations related to firearms.
Help maintain accurate records of inventory, cycle counts, and compliance documentation.
Perform additional tasks as assigned by the Store Management team, demonstrating flexibility and commitment to the overall success of the store.
Required Skills:
Excellent verbal and written communication skills, capable of building relationships with customers, employees, and suppliers.
Education and Experience:
Basic knowledge of relevant software and tools, including Tomax, Microsoft Word, Microsoft Excel, Cisco phone system, and UKG.
Physical Requirements:
Ability to read, interpret, and communicate instructions, reports, and other information
Ability to efficiently and safely scan, handle, and transfer merchandise, including frequently lifting or moving items up to 50 pounds
Travel Requirements:
Sportsman’s Warehouse is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other protected status.
