Peritus Portfolio Services, LLC (“PPS”) is dedicated to providing bankruptcy solutions for clients of all sizes, across many different industries. PPS’ bankruptcy focus, well-regarded business practices, and decade-long record of successful relationships have generated millions of dollars for clients making PPS one of the premier servicer of bankruptcy debt in the United States.
Position summary
An Account Manager is responsible for collection activities such as contacting customers and negotiate
payment arrangements on outstanding debt.
Essential Duties and Responsibilities
· Follow established policies, procedures, and training guidelines
· Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work
· Conduct fact-finding conversations with individuals to locate collateral information
· Establish payment arrangements with a sense of urgency and firm deadlines
· Skip-trace accounts according to established practices
· Serve as an active member of the team contributing to a positive work environment
· Preserve confidentiality and security of sensitive information
· Assist in special projects as requested
Competencies
· Bi-Lingual (Preferred)
· Excellent written and verbal communication skills
· Strong negotiation skills, including excellent listening skills
· Results-oriented
· Genuine desire to learn
· Computer proficiency
Education and Experience
· 2 years’ experience in credit, collection, or customer service work preferred
· High school diploma or equivalent required
Job Type: Full-time
Pay: $45,760.00 - $49,920.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Auto Collections: 2 years (Required)
Language:
Ability to Commute:
- Irving, TX 75063 (Required)
Ability to Relocate:
- Irving, TX 75063: Relocate before starting work (Preferred)
Work Location: In person
