Patient Services Representative (Full-Time)
Are you someone who enjoys variety, meeting new people, and working in a fast-paced healthcare environment? Wake Radiology UNC REX Healthcare is seeking a Full-Time Patient Services Representative to provide front desk and administrative support. at our imaging center located in Raleigh.
What You'll Do
- Welcome patients and provide exceptional customer service in person and over the phone.
- Register patients, verify demographics, and assist with the check-in process.
- Answer questions and guide patients through their visit.
- Verify insurance eligibility
- Coordinate referrals and maintain accurate patient records.
- Enter patient information accurately into our electronic systems.
- Prepare daily schedules and make appointment reminder calls.
- Ensure all authorizations and required documentation are completed before scheduled appointments.
- Process incoming and outgoing mail and perform other administrative duties as assigned.
- High school diploma or equivalent required.
- Minimum of two years of medical office experience preferred (radiology experience is a plus).
- Outstanding customer service and communication skills.
- Strong computer and data entry skills.
- Ability to multi-task.
At Wake Radiology UNC REX Healthcare, our employees are the foundation of the exceptional care we provide. We foster a collaborative, supportive culture where you'll have the opportunity to grow your skills while making a difference in patients' lives every day.
We offer a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- 401(k) with profit-sharing
- Generous paid time off
- Paid holidays
- Life and disability insurance
- Employee assistance program
- Opportunities for professional growth and advancement
If you're looking for a rewarding career with a respected healthcare organization where every day brings something ne
