About Park Core Group
Park Core Group provides professional parking management, vehicle flow coordination, and on-site guest support services for commercial properties, event venues, hospitality locations, and residential communities. Our teams focus on safety, organization, and excellent customer service.
Position Summary
We are searching for a dependable and customer-focused Customer Service Representative to support parking operations in Cincinnati. This role assists drivers and guests, answers parking-related questions, and helps ensure smooth and efficient daily operations at assigned locations.
Key Responsibilities
Assist guests and drivers with parking-related questions and concerns.
Provide clear directions to parking areas, payment points, and exits.
Respond to customer inquiries in a professional and courteous manner.
Support on-site parking staff and supervisors as needed.
Monitor parking areas to ensure a positive guest experience.
Follow company policies, safety procedures, and service standards.
Qualifications
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High school diploma or GED required.
- Strong communication and customer service skills.
- Ability to remain professional in fast-paced or high-traffic environments.
- Ability to stand, walk, and work on-site for extended periods.
- Reliable, punctual, and team-oriented.
- Previous customer service or parking experience is a plus but not required.
Benefits
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Competitive hourly pay.
- Paid training and onboarding.
- Flexible scheduling (full-time and part-time shifts available).
- Opportunities for advancement within parking operations.
- Employee recognition programs.
- Health insurance, 401(k), and paid time off may be available based on employment status and company policy.
