Join Our Team as a Full-Time Front Desk / Medical Reception Professional!
MULTIPLE LOCATIONS! Celebration, FL | Davenport, FL | Winter Garden, FL | St. Cloud, FL (New location!)
About Us: Celebration Health & Wellness is a high-volume private practice specializing in Women’s and Children’s Health. With over 25 years of combined experience, our skilled and compassionate team is dedicated to providing exceptional care.
At Celebration Obstetrics & Gynecology, our team is committed to helping women maintain optimal wellness through compassionate, individualized care.
Position Overview:
You are the first impression of our practice—and one of the most important drivers of our patient experience.
We are seeking a dependable, friendly, and highly organized Front Desk Reception Professionals to join our fast-paced, patient-centered Obstetrics & Gynecology practice. As the first point of contact, this role plays a critical part in creating a welcoming, efficient, and professional environment for every patient who walks through our doors.
This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a warm and compassionate approach. Fluency in English is required, and bilingual proficiency in Spanish is required to effectively support and serve our diverse patient population.
Key Responsibilities
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Greet patients and visitors warmly, ensuring a positive and professional experience
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Schedule appointments and manage calendars for multiple providers
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Support with managing insurance, benefits and eligibility
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Answer incoming calls and route messages appropriately
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Check patients in and out, verify insurance, collect co-pays, deductibles, and balances
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Perform administrative tasks such as answering calls, scanning, faxing, and data entry
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Communicate effectively with patients and collaborate with the team
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Exhibit excellent customer service skills at all times
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Adhere to HIPAA laws regarding the sharing of personal medical information
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Perform additional duties as needed to support office operations
Minimum Requirements
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High school diploma or equivalent
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Excellent verbal and written communication skills
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Strong attention to detail and ability to multi-task
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1+ year experience in Obstetrics & Gynecology
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1+ year of customer service experience
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Bilingual in English & Spanish (required)
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Team-oriented attitude and a commitment to supporting colleagues and patients
Preferred Qualifications
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Experience with Athena EMR
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Previous medical office or front desk experience
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Experience with insurance, benefits and eligibility
We offer:
- A warm, supportive team environment
- Opportunities to expand clinical skills in women’s health
- The chance to make a meaningful impact on patient lives every day
- Our compensation package is generous, including paid vacation time, company holidays (7), health and dental insurance, 401k, uniform allowance, and more.
Schedule
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Full-time, 8-hour shifts (M-F)
Our practice supports patients across Central Florida and is recognized for flexible scheduling, professional care, and a patient first approach.
We look forward to hearing from you!
