beBright is seeking an organized, detail-oriented RCM Implementation Specialist to support revenue cycle implementations, system conversions, and process improvement initiatives.
WHO WE ARE:
At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.
KEY RESPONSIBILITIES:
Training and Support
- Assist with training office and central support teams on new systems, workflows, and revenue cycle processes.
- Create, update, and maintain standard operating procedures, training materials, and documentation.
- Provide ongoing support to practices during and after implementations.
Software Conversion and Implementation
- Support practice management system conversions, including system setup, testing, validation, and go-live activities.
- Assist with data migration, workflow configuration, and issue resolution during implementations.
- Help standardize implementation processes and documentation across practices.
Analytics and Reporting
- Prepare and maintain revenue cycle reports and KPI dashboards.
- Monitor implementation outcomes and identify opportunities for workflow improvements.
- Assist in tracking key metrics such as accounts receivable, collections, denials, and cash flow.
Project Coordination
- Coordinate project tasks, timelines, and communication with internal teams and practice locations.
- Track implementation milestones and ensure deliverables are completed on schedule.
- Collaborate with cross-functional teams to support successful implementation initiatives.
QUALIFICATIONS:
- Associate or Bachelor's degree in a related field, or equivalent experience.
- Minimum of 3 years of experience in revenue cycle management, healthcare operations, or a related field.
- Experience supporting practice management systems or software implementations preferred.
- Strong organizational, analytical, and problem-solving skills.
- Experience creating documentation, reports, or training materials.
- Excellent communication skills with the ability to work effectively across multiple teams.
- Proficiency in Microsoft Excel and other reporting tools preferred.
BENEFITS:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, dental coverage, and vision benefits.
- Retirement savings plan with employer Safe Harbor contribution.
- Paid time off and holidays.
- Continuing education and professional development opportunities.
