Position Summary
The Metal Scrap Yard Cashier is responsible for accurately processing customer transactions, verifying identification and documentation, weighing tickets, handling cash and electronic payments, maintaining records, and providing excellent customer service. This role serves as the primary point of contact for customers buying and selling scrap metal while ensuring compliance with company policies and applicable state and local regulations.
Key Responsibilities:
Customer Service
- Greet customers in a friendly and professional manner.
- Answer customer questions regarding accepted materials, pricing, and yard procedures.
- Direct customers to the appropriate unloading or loading areas.
- Resolve customer concerns and escalate issues when necessary.
Cashiering & Transactions
- Process purchases of scrap metal from customers using scale tickets.
- Issue payments by cash, check, or approved electronic methods.
- Process sales of recycled materials and other yard products.
- Balance cash drawer at the beginning and end of each shift.
- Maintain accurate records of all transactions.
Documentation & Compliance
- Verify customer identification as required by state and local laws.
- Record vehicle information and required transaction details.
- Ensure all paperwork is complete and accurately entered into the computer system.
- Maintain confidentiality of customer and business information.
- Follow company policies regarding fraud prevention and regulatory compliance.
Administrative Duties
- Enter transaction data into the recycling management software.
- File and organize transaction records.
- Answer incoming phone calls and direct inquiries appropriately.
- Assist with inventory documentation and reporting as needed.
- Keep the cashier area clean, organized, and professional.
Safety
- Follow all company safety policies and procedures.
- Wear required personal protective equipment (PPE) when entering the yard.
- Report unsafe conditions or incidents immediately.
- Maintain awareness of truck traffic and heavy equipment around the facility.
Qualifications
- High school diploma or GED preferred.
- Previous cashier, office, retail, or customer service experience preferred.
- Basic computer and data entry skills.
- Ability to accurately handle cash and reconcile transactions.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced industrial environment.
Preferred Experience
- Experience in the scrap metal, recycling, trucking, construction, or industrial industries.
- Familiarity with scale ticket or point-of-sale (POS) software.
- Bilingual (English/Spanish) is a plus.
Physical Requirements
- Ability to sit and stand for extended periods.
- Ability to occasionally lift up to 25 pounds.
- Ability to work in varying weather conditions when assisting customers outside the office.
- Ability to use computers, calculators, printers, and office equipment.
Work Environment
- Office located within an active scrap metal recycling yard.
- Frequent interaction with truck drivers, contractors, industrial customers, and the general public.
- Exposure to noise, dust, and outdoor weather conditions.
Performance Expectations
- Accurate cash handling with minimal discrepancies.
- Timely processing of customer transactions.
- Excellent customer service and professionalism.
- Compliance with company policies and regulatory requirements.
- Dependable attendance and punctuality.
Reports To: Yard Manager or Office Manager
Employment Type: Full-Time or Part-Time
Typical Schedule: Monday–Saturday with occasional Saturdays based on business needs.
Pay: $13.00 - $16.50 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Cash handling: 3 years (Required)
- cashier: 3 years (Preferred)
Language:
Security clearance:
Work Location: In person
