Position Summary
We are seeking a professional and customer-focused Spanish On-Site Interpreter to join our team. This role combines interpretation, customer service, administrative support, and quality assurance responsibilities. The ideal candidate will serve as the primary point of contact for Spanish-speaking clients, ensuring effective communication and an excellent customer experience.
Key ResponsibilitiesInterpretation & Language Support
- Provide accurate English-to-Spanish and Spanish-to-English interpretation for clients and staff.
- Assist Spanish-speaking clients with inquiries, appointments, and service requests.
- Facilitate clear communication between clients and team members.
Front Desk & Customer Service
- Welcome and assist clients and visitors in a professional and courteous manner.
- Manage front desk operations and maintain a positive customer experience.
- Answer incoming phone calls and direct inquiries to the appropriate department.
- Schedule appointments and provide information about company services.
Translation Quality Assurance
- Proofread and review translated documents for accuracy, grammar, spelling, formatting, and consistency.
- Ensure translated materials meet company quality standards.
- Identify and report translation errors or inconsistencies.
Administrative Support
- Maintain client records and documentation.
- Assist with data entry, filing, and general office tasks.
- Support project coordination and communication between clients and staff.
- Respond to emails and client inquiries in a timely manner.
Qualifications
- Fluency in both Spanish and English (written and spoken).
- Excellent verbal and written communication skills.
- Strong proofreading and editing abilities.
- Professional customer service experience preferred.
- Strong organizational and multitasking skills.
- Proficiency with Microsoft Office and general office software.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Previous interpretation or translation experience.
- Experience in a customer service, receptionist, or administrative role.
- Knowledge of language services industry practices.
Skills
- Professional interpersonal skills.
- Attention to detail.
- Time management and organization.
- Problem-solving abilities.
- Ability to maintain confidentiality and professionalism.
Work Environment
- On-site position.
- Professional office setting.
- Regular interaction with clients, interpreters, translators, and company staff.
Native Translation Services LLC is an equal opportunity employer and values diversity in the workplace.
Pay: $18.00 per hour
Work Location: In person
