Mills Chevrolet located in Davenport, Iowa is growing and has opening for an AUTOMOTIVE SERVICE ADVISOR. We are a family owned dealership having proudly served the Quad City area since 1952. Additionally, our dealership boasts a virtually brand new, air conditioned facility in the most up and coming area of the Quad Cities.
Our ideal candidate will have excellent customer service skills. Automotive Service or Customer service experience is required. We offer the opportunity for very competitive income, benefits, available 401(k), paid vacation, and an enjoyable work environment.
The AUTOMOTIVE SERVICE ADVISOR is the primary contact between the Service Department and Express Service customers.
Key responsibilities:
- Present ethically needed services and related parts to customers
- Greet each customer immediately in a courteous manner
- Identify customer requests
- Present multi-point inspection results to customers
- Obtain customer signature on repair order
- Conduct a detailed active delivery of each vehicle
- Follow-up with customers to ensure customer satisfaction
- Provide outstanding customer service in accordance with dealership policies
- Maintain current knowledge of vehicle service requirements, operations, warranties, and campaigns
- Prepare a complete, accurate repair orders in accordance with dealership policies
- Monitor and supervise work flow and technician production
Must have:
- Excellent communication and customer relations skills
- Maintain a Strong customer service focus
- Exceptional organizational and multi-tasking ability
- Valid driver’s license
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Davenport, IA 52807 (Required)
Ability to Relocate:
- Davenport, IA 52807: Relocate before starting work (Required)
Work Location: In person
