Job description:
Our office is seeking a friendly, organized, and detail-oriented Treatment Coordinator to join our growing dental team. This role is ideal for someone who enjoys patient interaction, thrives in a fast-paced environment, and has a passion for helping others understand and access the care they need.
Responsibilities:
-
Greet patients upon arrival and provide exceptional customer service throughout their visit.
-
Schedule and confirm appointments, ensuring efficient use of the office calendar.
-
Assist patients in understanding their treatment options and financial responsibilities.
-
Maintain accurate patient records while adhering to HIPAA regulations.
-
Collaborate with dental professionals to coordinate treatment plans effectively.
-
Handle medical billing processes and insurance verification for patient accounts.
-
Manage phone inquiries with professionalism, providing information and addressing concerns.
Ensure the office environment is organized and welcoming for patients and staff alike.
-
Requirements:
-
Proficiency in dental terminology and medical scheduling is preferred.
-
2 years of experience is required.
-
Strong phone etiquette and customer service skills are essential for this role.
-
Experience in office management or as a dental receptionist is highly desirable.
-
Familiarity with medical billing procedures will be an advantage.
-
Ability to work collaboratively within a team-oriented environment while managing multiple tasks efficiently.
Knowledge of HIPAA regulations to ensure patient confidentiality at all times.
-
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.
Job Type: Full-time.
Benefits:
-
401(k).
-
Health insurance.
-
Paid time off.
Vision insurance.
-
Ability to Commute:
-
Fremont, OH 43420 (Required).
