About Empire Office
Empire Office is the largest commercial furniture dealer in the world, with over 79 years of experience and more than 435 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.
Overview
Empire Office is currently seeking a Sales, Business Development professional for our Atlanta, GA office to join our growing team. This will be a hybrid/in-person role, with an expected three to four days per week in the office. The function of this position is to manage client expectations, provide quality-based products, and deliver knowledge-based solutions. This role will be responsible for increasing market share and profitability by cultivating client trust through daily account oversight.
JOB RESPONSIBILITIES
Sales:
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Update the client on new product offerings and market trends.
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Exercise value engineering when interacting with the client.
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Work with the Marketing Department to provide updated materials and information to the client.
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Seek out opportunities for ancillary products and additional services to offer up
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Provide prompt and courteous response to client inquiries, needs, requests, etc.
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Make/herself available to the client for face-to-face meetings over general phone and email communication
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Share the Empire story and promote the depth and breadth of resources he/she provide
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Promote the unique capabilities, knowledge, and expertise he/she possess to the client
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Remain cognizant and prepared for any anticipated client needs
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Possess an understanding of the competition for proper product positioning
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Negotiate with vendors additional discounting then forward to management for increased profitability
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Continually practice strategic social relationship building
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Carry out forecasting and a strategic account plan
Sales process:
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Act as the "quarterback" throughout the sales process by facilitating and managing all steps involved
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Coordinate necessary actions as they are carried by the Sales Coordinator or Project Manager
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Monitor all reports (waiting, unbilled, or aging)
SKILLS & QUALIFICATIONS
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Bachelor’s degree or equivalent education
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Minimum 1 year sales experience required; 1 year design experience preferred
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Minimum 1 year working in the furniture industry and/or a dealership
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Capable of reading and understanding blueprints, CAD, or construction drawings
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Microsoft Office knowledge (Outlook/Excel/Word)
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Strong communication skills, both written and oral
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Highly motivated, persistent, and skilled negotiator
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Plans and carries out responsibilities with little to no direction
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Comfortable working independently
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Handles deadlines and pressure with ease
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Works well in a team environment
