Overview
Join our dynamic team as an Eyewear Consultant and become a vital part of transforming vision care into an engaging, personalized experience. In this energetic role, you will combine your passion for optics, healthcare knowledge, and exceptional customer service to help clients find the perfect eyewear solutions. Whether assisting with frame selection, conducting fittings, or managing optical laboratory tasks, your expertise will ensure every customer leaves confident and satisfied. This paid position offers a rewarding opportunity to grow within a vibrant retail environment dedicated to improving vision health and style.
Responsibilities
- Greet customers warmly and identify their eyewear needs through active listening and professional consultation
- Assist clients with eyewear fittings, frame adjustments, and spectacle lens dispensing to ensure optimal comfort and vision correction
- Operate POS systems and cash registers accurately to process sales transactions efficiently
- Provide expert guidance on optical products, including lenses, frames, and accessories, leveraging knowledge of optics and medical terminology
- Maintain compliance with health regulation policies, HIPAA confidentiality standards, and clinical confidentiality policies when handling patient information
- Support optical laboratory processes such as lens edging, mounting, and quality checks to ensure high standards of product delivery
- Educate customers on proper eyewear care, medical terminology related to vision health, and the importance of regular eye exams in accordance with state healthcare regulations
- Assist in managing inventory levels of eyewear frames, lenses, and supplies while ensuring proper display and organization
- Collaborate with team members to uphold clinic experience standards and deliver outstanding customer service in retail optometry settings
Skills
- Strong knowledge of ophthalmology principles, anatomy, physiology, and optics to provide accurate advice and solutions
- Experience with EMR/EHR systems and Epic or similar electronic medical records platforms for managing patient data securely
- Familiarity with HIPAA regulations, medical billing procedures, and laboratory experience related to optical services
- Retail sales expertise combined with excellent customer service skills to foster positive client relationships
- Proficiency in eyewear fittings, spectacle lens dispensing, frame adjustment techniques, and optical laboratory operations
- Ability to perform basic math calculations for prescriptions, retail transactions, and inventory management
- Understanding of health regulation policies including pediatric care considerations and senior care needs within retail or clinical environments
- Competence in using POS systems for sales processing along with clinic experience involving vital signs measurement when applicable
- Knowledge of medical terminology relevant to ophthalmology and optometry practices for effective communication with patients and healthcare providers
Embark on a fulfilling career where your technical skills meet your passion for helping others see clearly!
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee discount
- Family leave
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
Work Location: In person
