Warm, outgoing, authentic, passionate and inspiring? Come join our team!
OVERVIEW
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Answering phones in a professional manner, and routing calls as necessary
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Provide excellent customer service
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Schedule/Reschedule appointments for patients according to established guidelines
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Create New Patients in computer and forward necessary paperwork to facilitate appointment when patient arrives
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Retrieve voicemail messages and route to appropriate staff
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Manage website email and portal requests
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Manage electronic patient correspondence with integrated messaging system
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Retrieve / manage electronic faxes through EMR system and route to appropriate staff
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Review signed HIPAA form for compliance
- Obtain / verify insurance eligibility prior to scheduling
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Shred confidential documents
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Assist office with administrative tasks as requested as time allows
SKILLS REQUIRED
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Good communication, organizational and multi-tasking skills
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Ability to adapt to changes in the workplace, duties and office policies
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General computer knowledge with high level skills to adapt to office software
EDUCATION
