Join Our Mission
City Rescue Mission is seeking a compassionate and experienced Caseworker to provide direct support and case management services to individuals experiencing homelessness. This position plays a vital role in helping participants achieve stability, self-sufficiency, and improved well-being within a positive, Christ-centered environment guided by our Grace-Based Model.
If you are passionate about serving others, building meaningful relationships, and making a lasting impact in the community, we encourage you to apply.
Key Responsibilities
- Conduct client eligibility screenings, needs assessments, and goal-setting sessions.
- Develop and maintain intake records, case plans, and client documentation.
- Enter and manage data in HMIS (Homeless Management Information System) and other required databases.
- Assist clients with securing income, benefits, housing, employment resources, and community services.
- Meet regularly with clients to evaluate progress, update plans, and ensure program compliance.
- Teach and reinforce life skills including budgeting, scheduling, personal hygiene, and self-sufficiency practices.
- Prepare discharge plans and transition documentation for program participants.
- Participate in community meetings and coordinate referrals with partner agencies.
- Compile monthly service reports and maintain accurate case records.
- Monitor dorm environments and ensure adherence to program guidelines.
- Support a positive, grace-based atmosphere for clients, staff, volunteers, and community partners.
- Perform other duties as assigned.
QualificationsRequired
- High school diploma or GED.
- Minimum 5 years of experience working in a social service or public service environment.
- Minimum 5 years of experience serving individuals experiencing homelessness or working within public housing systems.
- Strong computer and organizational skills.
- Excellent communication, motivational, and relationship-building abilities.
- Experience with crisis intervention and de-escalation techniques.
- Knowledge of community resources and social service casework principles.
- Valid driver's license with an acceptable driving record.
- Ability to work independently in a fast-paced environment.
- English proficiency.
Preferred Skills
- Experience with HMIS or similar case management databases.
- Knowledge of housing, benefits, and supportive service programs.
- Experience working with diverse populations and vulnerable communities.
Faith-Based Requirements
As a Christian ministry, City Rescue Mission seeks candidates who:
- Can provide a personal Christian testimony and relationship with Jesus Christ.
- Understand and exemplify Christian principles in daily work.
- Support the CRM Statement of Faith, Code of Ethics, and Position Statements.
- Maintain a lifestyle consistent with the mission and values of City Rescue Mission.
Benefits Full-Time Associates
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term Disability
- 401(k) with Company Match
- Paid Vacation Time
- Paid Sick Time
- Employee Discount
- Referral Program
About City Rescue Mission
Since 1946, City Rescue Mission has been serving the homeless and needy of Northeast Florida through life-building programs and the love and compassion of Jesus Christ.
Our programs provide food, shelter, clothing, emergency assistance, and residential recovery services to homeless men, women, and women with children. As a privately funded 501(c)(3) nonprofit organization, we rely on the generous support of individuals, churches, businesses, civic organizations, and foundations.
Learn More:
- Website: www.crmjax.org
- Facebook: https://m.facebook.com/crmjax/
Job Type: Full-time
Pay: $17.59 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- How did you hear about our posting? If one of our valued employees referred you, please list their name here.
- What are your salary requirements?
Education:
- High school or equivalent (Required)
Experience:
- Social or public service environment: 5 years (Required)
- Unhoused population or Public housing systems: 5 years (Required)
Language:
License/Certification:
- Driver’s License (Required)
Work Location: In person
