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Now Hiring: Account Manager
Position Summary
The Account Manager serves as the primary point of contact for customer relationships, ensuring strong communication, alignment, and service execution. This role partners across the organization to support customer needs, drive growth, and improve performance in quality, delivery, and profitability.
Key Responsibilities
Manage assigned customer accounts, ensuring clear communication, alignment of expectations, and overall satisfaction
Develop and execute pricing strategies, monitor margins, and recommend improvements based on market conditions and performance
Lead quote activities, including RFQs, follow-up, and coordination to secure new business and meet sales goals
Analyze account performance (profitability, on-time delivery, quality) and recommend improvements to enhance results
Maintain competitive and customer insights to support business growth and long-term strategy development
Collaborate cross-functionally to ensure customer requirements are understood and executed across production and operations
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Qualifications
Background in sales, account management, or customer-focused roles within a manufacturing environment
Strong understanding of pricing, quoting, and customer profitability drivers
Ability to read and interpret engineering drawings and blueprints
Experience with extrusion, fabrication, coatings, or similar industrial processes preferred
Working knowledge of Lean principles and continuous improvement concepts
Strong communication, negotiation, and relationship-building skills
Work Environment
Office-based with collaboration across departments
Occasional travel to customer locations
What We Offer
Medical, Dental and Vision Insurance with options to fit your needs
Short-Term and Long-Term Disability Insurance
Company Paid Employee Life Insurance
Additional Employee, Spouse and Child Life Insurance options
Optional Accident, Indemnity, and Critical Illness Insurance
Pharmacy Benefit Management
Prescription Drug Benefits
401(k) Retirement Savings Plan with Employer Match
Paid Time Off
8 Paid Holidays per year
Health Savings Plans (HSA, FSA and Dependent Flexible Spending Accounts)
Tuition Assistance
Wellness Programs - including onsite Healthcare Clinics and Gyms
Free Physical Therapy
Apprenticeship Programs
On-Site Cookouts and Celebrations
And more!
Your hands‑on talent deserves a workplace that appreciates it.
THE FINE PRINT
All offers of employment are contingent upon successful completion of a pre-employment physical and drug screen. Crystal Finishing Systems provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Crystal Finishing Systems participates in E-Verify.
