Job Summary
We are seeking a dynamic and compassionate Case Manager to join our dedicated social services team. In this role you will work with a team of other case managers, help with benefits for clients, have a working knowledge of working in addiction and dual diagnosis treatment. You will also have experience in setting up clients with services, appointments, discussing recovery and the 12 steps/other recovery programs, facilitate groups, make family contact calls, and work on Utilization Reviews.
Responsibilities
- Work with a team of case managers and social service staff, fostering a collaborative and supportive work environment.
- Develop, implement, and evaluate individualized care plans tailored to clients’ needs, ensuring compliance with all regulatory standards.
- Manage program operations, including budgeting, documentation, reporting, and maintaining accurate client records using Microsoft Office tools.
- Build and maintain strong relationships with clients, families, community partners, and service providers to facilitate seamless service delivery.
- Coordinate behavioral health interventions and support services that promote client independence and community integration.
- Help with benefits for clients, have a working knowledge of working in addiction and dual diagnosis treatment. You will also have experience in setting up clients with services, appointments, discussing recovery and the 12 steps/other recovery programs, facilitate groups, make family contact calls, and work on Utilization Reviews.
Experience
- Proven experience working with individuals in addiction and mental health.
- Demonstrated leadership in social services administration with supervisory experience managing teams of program staff or case managers.
- Strong relationship management skills with the ability to communicate effectively with diverse populations, including bilingual clients when applicable.
- Administrative expertise in program development, budgeting, compliance monitoring, and documentation practices.
- Experience working with underserved communities, understanding their unique needs and barriers to access.
- Familiarity with Microsoft Office applications for report writing, data tracking, and communication purposes.
- Knowledge of behavioral health principles and best practices in client-centered care planning.
Join us in empowering individuals through compassionate leadership and innovative program management! We are committed to fostering an inclusive environment where every team member can thrive while making a positive difference in the lives of those we serve.
Pay: $22.50 - $26.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
Work Location: In person
