INTERIOR PROJECTS OPERATIONS MANAGER
JOB DESCRIPTION
Job Responsibilities include but are not limited to:
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Manage Materials and Equipment ordering processes for Remodel Department
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Manage Field Superintendent/ project scheduling
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Manage Designer(s) and work with sales and RME-G for reviews
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Manage Shop inventory, material purchasing, van stock programs
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Oversee and manage budgets for each project
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Demonstrate management/leadership abilities including training, coaching, and mentoring field personnel
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Manage timecards & vacation schedules for assigned staff members
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Effective interaction with customers
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Set and manage productivity and performance expectations for field personnel
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Ensure that work outside scope is identified for change orders
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Provide all appropriate field documentation to close out projects
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Provide schedule for installer and track hours assigned to projects
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Lead regular Staff Meetings- provide updates to Department Manager as needed
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Provide accurate project status updates to Department Manager
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Conduct regular job site safety audits, provide a safe working environment for all employees, maintain weekly Tool Box Talks, and comply with all company safety practices
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Conducts performance reviews and assessments on Operations staff
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Interviews field personnel
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Participate in corporate meetings, managers meetings, remodel department meetings and company events
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Other duties as assigned
Items below apply when someone is out of the office or behind and needs help:
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Schedule field technicians
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Attend Contractor meetings
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Issue POs for Material/ Equipment Rentals
Expectations:
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Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
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Safety First
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Start each meeting with a Safety Topic
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Complete Monthly Jobsite Visits/Observations
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Hold team accountable for all Safety Initiatives
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Promote Safe Driving of Company Vehicles and Personal Vehicles (with car allowance) – Self and Team
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Communicate effectively and professionally within the department and with internal and external customers
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Understand and Follow HR and Safety Initiatives and Processes
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Conduct Weekly Meetings with Team – Superintendents, Administration, Sales, Design, etc.
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Update status on all jobs – materials, equipment rentals, subcontractors, intercompany jobs, etc.
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Determine jobs to be billed, know projections for the month for Construction/Remodel, ensure daily/weekly billing for Service and Inspections
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Confirm required payment terms on open jobs
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Timely Review and Sign Off on Reports
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Active, Inactive, Greater than 50% Profitability
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Liens and Notices
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Track and Ensure Profitability of Department
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Oversee Change Order Management
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Promote and Track Department Growth – stretch goal of 20%/year (Remodel, Service, and Inspections); department goals to be discussed annually
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Support and Ensure Team Adherence to All Company SOPs – Job Set Up, Contracts, Change Orders, Purchase Orders, Accounting Processes, Subcontractors, etc.
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Ensure jobs are set up in the correct department – i.e. SC, SR, SS, SD, SI, etc.
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Ensure Inventory Control measures are in place for department
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Ensure multiple bids for Material Purchasing optimization
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Manage Subcontractors and review/approve all subcontractor invoices prior to payment
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Review Budget vs. Actual Job Costing Details and review findings with department for improvement opportunities
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Maximize Labor Production and Efficiency while maintaining quality standards
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Overhead Review – semi-annual meetings with leadership
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Maintain Quality Control in all aspects of the department
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Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
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Reduce Turnover and Increase Retention within department
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Training
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Input and Development of Training Requirements
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Commitment to Training at all levels for all team members
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Be an Expert on Every Aspect of Your Business/Department
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Reports – Sales, Active/Inactive, WIP, Liens and Notices, Unapproved Change Orders, etc.
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Operations – Labor/Productivity, Materials Purchasing
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Sales
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Administration
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Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.
Knowledge:
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Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods
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Understand fire protection installation requirements
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Ability to properly read fire protection blueprints
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Minimum education of High School Diploma or equivalent
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Knowledgeable with NFPA 13 rules and all necessary codes
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Nicet II and III certification preferred
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Knowledge of P&L a plus
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Experience or knowledge of Excel
Work Experience:
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Minimum of 5 years of field experience with fire sprinkler system installation
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Minimum of 3 years or supervisory experience required
Skills and Competencies:
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Ability to take direction from senior management
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Accurately complete and maintain all paperwork
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Must have valid state driver’s license and good driving record
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Self-motivated, ambitious, and interactive
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Communicative, detail-oriented, and organized
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Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
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Demonstrate positive team work and ability to be a team leader and mentor
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Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction
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Excellent written and oral communication skills
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Proficient in the use of personal computer to include Windows operating systems
