Job description:
General Manager – 1917 on Lake Wissota
Location: Chippewa Falls, WI
Job Type: Full-Time
1917 on Lake Wissota, Lake Wissota’s premier upscale casual restaurant and bar, is seeking an experienced and motivated General Manager to lead our team. This is a unique opportunity to be the leader of an exciting dining destination while ensuring top-tier hospitality, operational excellence, and team development.
Qualifications:
- Proven experience in restaurant management, preferably in an upscale casual setting.
- Strong leadership, problem-solving, and communication skills.
- Hands-on approach with a focus on guest experience and operational excellence.
- Ability to manage budgets, financials, and cost controls effectively.
- Experience with training and team development.
Key Responsibilities:
*Operational Planning
*Steward of hospitality and customer satisfaction and enjoyment
*Leadership and mentorship in training of all employees
*All reports and projects are completed on time.
*Demonstrates a thorough understanding of cash handling and office procedures.
*Demonstrates computer literacy and ability to operate POS and BOH systems.
*Effectively uses time management to attain goals.
*Ensures all fundamental procedures are in place and followed daily.
*Plans for staff changes in seasonal volume.
Products & Services
*Ensures prompt and excellent service for all guests. All 1917’s service points are executed.
*Demonstrates strong knowledge of all food and liquor products & trains staff on the same.
*Works with KM and FOH manager to ensure sanitation and food safety procedures are followed at all times.
*Ensures compliance with government and company regulations and requirements.
* Executes property security procedures ensuring restaurant is secure from fire, theft, pests, robbery, and other dangers.
*Oversees a thorough line check and opening systems daily. Pm line check and closing routine/systems.
*Ensures dining and bar area is clean at all times with a system in place to maintain it.
*Ensures all equipment in dining and bar areas working properly and communicates to the proper people to maintain it when necessary.
*Demonstrates a working knowledge of all vendors and the products or services they represent.
*Works with KM/FOH manager to maintain adequate inventory to prevent shortages, without excess inventory on hand (correct par levels).
*Places orders in a timely manner, according to fundamental procedures.
*Completes inventories and updates systems accordingly.
*Responsible for ensuring menus are clean and accurate.
*Ensures liquor, wine and beer list pricing is accurate and updated in the POS.
*Ensures ongoing training of all products.
* Ensures accuracy of all AP and AR and enters into QuickBooks
Team Development & Leadership
*Executes and/or facilitates training for each position and all training is conducted according to specifications with certified trainers.
*Holds crew and management team accountable by monitoring performance relative to expectations provides feedback and rewards.
* Leads effective pre shift meetings each day communicating restaurant initiatives, specials, etc.
*Ensures crew uniforms and appearance meet 1917’s standards.
*Ensures staffing meets the restaurant manpower requirements.
*All restaurant crewmembers receive a written and in person evaluation at least once every six months.
*All required paperwork and orientation is complete before a new crew member works their first shift.
Sales & Guest Experience
*Ensures sales plan (including training workshops) is in effect and sales goals are met.
*Fulfills all company quarterly/yearly initiatives.
*Coordinates and ensures scheduling and execution of all special events and private parties.
*Visit guest tables 100% during each shift. Demonstrates the “NORM factor” with all guests.
Culture & Leadership
*Displays a positive attitude and is a positive influence on the crew’s morale and development.
*Demonstrates a professional image through personal and verbal presentation.
*Demonstrates teamwork and leadership in all aspects of their position.
*Leads by example in adhering to all legal compliance and policies in an ethical manner.
Financial Management
*Sales meet or exceed budget.
*Ensures labor meets budget.
*Ensures supply cost meets budget.
*Ensures comps are at or below budget.
*Ensures accurate inventory in AOR.
Why Join Us?
1917 Lake Wissota offers an exciting opportunity to lead a premier lakeside restaurant while working with a passionate team in a beautiful setting. If you’re a hospitality-driven leader ready to lead a team building memories and anchoring the Lake Wissota experience, we want to hear from you! Apply today at 1917lakewissota.com
Job Type: Full-time
Benefits:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
