The Server is responsible for serving meals to residents’ tables or residents’ rooms following
company procedures in a courteous and friendly manner.
Duties and Responsibilities
- Interacts with residents and staff in a professional, friendly and compassionate manner at all times.
- Knows daily menu selections.
- Correctly takes resident orders.
- Greets residents/guests at each table or residents’ individual room and serves beverages, cereals, soups, salads, main courses, and desserts.
- Clears dishes from tables and resets after sanitizing tables and chairs.
- Restocks table caddies with condiments.
- Vacuums carpets and/or mops floors in dining room between meal service.
- Performs other duties as assigned by supervisor.
- Demonstrates high standards of ethics and personal accountability.
- Follows all OSHA, Fire, Health Department and safety requirements.
- Typical shift is 2-3 hours in length.
- Job requires walking and standing for extended periods of time.
- Push, pull, lift up to 25 lbs.
Qualifications
- Must have the ability obtain a food handlers certificate as required.
- Ability to present meal and menu alternatives to residents and guests.
- General knowledge of sanitation and safe food handling practices.
- Excellent customer service skills.
- Effectively communicate in English with residents, guests, and co-workers.
- Drive, desire, and willingness to learn.
- Must have basic computer skills.
- Meet the assigned time requirements as scheduled by supervisor.
- Regular attendance is required.
Working Conditions
- Requires interaction with co-workers, residents, resident families and guests.
- May require working with challenging residents.
- Likely requires weekend, evening, and holiday shifts.
- Possible exposure to communicable diseases and infections.
Physical Requirements
- Walk and stand for extended periods of time.
- Reach with hands and arms.
- Stoop, kneel, crouch or crawl.
- Talk and hear.
- Ability to lift, push and/or pull: Up to 25 pounds.