JOB
Are you a seasoned emergency services Dispatcher ready to take the lead in ensuring public safety? Be the calm in the storm and the force behind the front lines. We’re seeking a Public Safety Communications Supervisor to guide our dedicated team, oversee critical operations, and make a real difference in our community. If you have a strong background in emergency communications, proven leadership skills, and the ability to thrive in a high-pressure environment, apply today! West Allis residents receive an additional 5% on top of the hourly pay range!
Click Here To Review Job Description (PDF) EXAMPLE OF DUTIES
- Supervise the 911 Communications Center and daily operations of dispatchers
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Ensure timely and efficient response to calls for service
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Answer emergency and non-emergency calls for service
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Dispatch and track police and fire units
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Utilize software, technology, and other resources to assist sworn personnel in identifying and locating people and property
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Enter arrest warrants into the Crime Information Bureau (CIB) database
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Maintain accuracy and verification of warrant information
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Modify, supplement, and cancel warrant entries as needed
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Review police and fire call information for quality assurance
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Resolve concerns/complaints not requiring Command Staff involvement (approx. 80% of time)
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Monitor schedules to ensure minimum staffing levels and maintain efficient operations
Click Here To Review Job Duties (PDF)
