Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Senior Director, UI/UX — Enterprise, GenAI & Agentic Experience Design
Reports to: Chief Product Officer
Uniphore is one of the fastest-growing Enterprise GenAI companies—built-for-scale and designed for the enterprise. We drive business outcomes across multiple industry verticals and enable some of the largest global deployments.
At Uniphore , we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data, knowledge, agent model training, deployment, operationalization, and applications that act both as conduits for GenAI actions as well as sources of training data for our models.
Unlike mega-tech vendors who deal with decades of legacy code—or startups with no enterprise customer base—we are uniquely positioned to capitalize on the GenAI moment. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees.
We are seeking a visionary yet hands-on Senior Director of UI/UX to lead the design and front-end experience strategy for our next generation of enterprise products. This leader combines deep expertise in user experience, interaction design, visual design, and front-end development with a strong understanding of how GenAI and agentic systems will transform human–software interaction.
You will oversee the full design lifecycle—research, conceptualization, prototyping, execution, and delivery—while also rolling up your sleeves to design and build high-fidelity prototypes and front-end components. This role requires a rare blend of strategic product thinking and hands-on craft.
Define and lead the end-to-end UX vision for enterprise applications, driving intuitive, scalable, high-performance experiences.
Build, mentor, and manage a high-performing team of UX designers, UI designers, researchers, and front-end prototypers .
Establish and maintain a unified design system used across products, including accessibility, motion, interaction patterns, and component libraries.
H ands-On Design & Development
Personally produce high-fidelity UI designs, prototypes, interactive flows, and front-end components using modern frameworks (e.g., React, Vue, Angular).
Create working prototypes for AI-driven interactions, conversational UI, agent dashboards, and automation flows.
Architect interactions for complex, data-rich enterprise systems, including dashboards, admin tools, workflow builders, and operational UIs.
Deep experience with user roles, permissions, governance, auditability, reliability, and enterprise trust requirements.
GenAI & Agentic Experience Design
Design experiences where users co-work with AI agents that can reason, summarize, automate, and take action on behalf of users.
Expert-level capability in interaction design, visual design, prototyping, and front-end development.
A strong understanding of data visualization, analytics, and predictive insights, and how they inform product experience.
Experience working closely with Product, Engineering, and Data Science leaders to define vision, strategy, and metrics for success.
Work with some of the most advanced GenAI technologies in the world.
A collaborative, innovative culture that values creativity, experimentation, and customer success.
Hiring Range :
$256,200 - $352,250 - for Primary Location of USA - CA - Palo Alto
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
