Madison County Government offers a competitive compensation package including:
- Competitive wages on a step plan with guaranteed increases based on years of service.
- Complete health insurance benefits package with Medical & Prescription, HSA & FSA, Dental and Vision.
- Retirement contributions via the Illinois Municipal Retirement Fund (IMRF) pension.
- Eight-hour workday, which includes a one-hour, paid lunch.
- 14 paid holidays.
- Employee Assistance Program.
- Life Insurance and Supplemental Accident & Critical Illness coverage.
- Paid time off in the form of Vacation and Sick days that begin accruing day one.
- You may be eligible for Public Service Student Loan Forgiveness (PSLF)
Summary of Position
Provides secretarial and customer-related services for the Special Service Area Office.
Examples of Duties and Responsibilities
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Perform secretarial duties as assigned by the Superintendent.
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Greets customers, answers phones and receives payments.
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Balances all payments for the daily deposit (mail, walk-ins and drop box), balance cash drawer.
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Serves as back up for preparing the daily deposit
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Customer service as needed, calls regarding billing issues and title company requests.
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Prepares and maintains customer changes, adjustments and filing.
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Serves as back up for investigating returned mail; request new address information, forwards returned bills, prepares customer change documents.
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Creates letter head and signage
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Assists customers with logging into the bill pay system
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Scans all paperwork into the digital system
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Manually enters consumptions for commercial billing.
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Serves as back up for mailing delinquency notices and picks up mail from the Post Office
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Prints manual invoices as needed
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Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
A high school diploma or equivalent and two (2) years related experience preferred.
Physical Requirements
The employee may be required to walk or move up to 200 feet from primary desk. The employee is occasionally required to stand and stoop, kneel or crouch. The employee may occasionally lift and/or move up to 30 pounds. Some specific vision abilities are required by this job.
This description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing the duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.
Equal Opportunity Employer
Closing Date: 9.16.2026 or Until Filled
If you prefer to submit a paper application, please submit to:
Brian Nottrott at [email protected] or Brian Nottrott SSA #1 301 E. Chain of Rocks Road Granite City, IL 62040
Visit http://www.co.madison.il.us/jobs for paper application and full posting.
Internal Candidates should apply via Self-Service -> Company Information -> Job Opportunities
