Job Overview
Join our dedicated team as a Resident Advocate, where you will play a vital role in supporting residents' well-being and fostering a safe, nurturing community environment. In this dynamic position, you will serve as a compassionate guide, advocate, and resource for individuals facing various challenges. Your energetic approach will help empower residents to achieve stability, independence, and overall improved quality of life. This paid position offers an exciting opportunity to make a meaningful impact while developing your skills in social work, crisis intervention, and case management.
Responsibilities
- Provide direct support and advocacy for residents, ensuring their needs are heard and addressed promptly.
- Assist with intake processes by gathering essential information and conducting initial assessments.
- Implement behavioral health and behavior management strategies to promote positive community interactions.
- Conduct crisis intervention when necessary, de-escalating conflicts and ensuring safety for all residents.
- Support residents with childcare, medication administration, and basic health needs following established protocols.
- Maintain accurate data entry, filing, and data collection related to resident records and case management documentation.
- Collaborate with security personnel to uphold safety standards within the community environment.
- Facilitate communication between residents, families, service providers, and internal teams to coordinate care plans effectively.
Qualifications
- Proven supervising experience in residential or community settings is highly desirable.
- Strong crisis intervention skills with the ability to remain calm and solution-focused under pressure.
- Experience in childcare, addiction counseling, social work or behavioral health is preferred.
- Knowledge of conflict management techniques and conflict resolution strategies.
- Familiarity with LIHTC (Low-Income Housing Tax Credit) programs or home & community care experience is a plus.
- Excellent communication skills for engaging with diverse populations and documenting interactions clearly.
- Ability to perform first aid procedures confidently when needed.
- Competence in data entry, filing, medication administration, and basic record keeping. We are committed to creating an inclusive environment where every resident feels valued and supported. If you’re passionate about advocacy, possess a proactive attitude, and thrive in collaborative settings, we invite you to bring your energy and expertise to our team!
Pay: $17.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- working with homeless population: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
