About the Role:
We are seeking a hands-on, results-driven Store Supervisor to lead our retail team and ensure a top-notch customer experience. You will oversee daily store operations, drive sales, and coach your team to reach their full potential.
Key Responsibilities:
- Develop strategies to expand our customer base, increase store traffic, and improve profitability.
- Lead, train, and motivate sales staff to meet or exceed sales goals.
- Deliver exceptional customer service and resolve customer issues promptly.
- Maintain store appearance, visual merchandising, and overall presentation standards.
- Handle store administration tasks and ensure compliance with company policies.
- Monitor sales trends, customer feedback, and inventory to support business decisions.
- Conduct performance evaluations, identify training needs, and support career growth.
- Address staff concerns or disputes professionally and promptly.
- Set a positive example of behavior, teamwork, and high performance.
- Perform additional duties as assigned by management.
Qualifications:
- Proven experience as a Retail Supervisor or Store Manager; home furnishing or lifestyle retail experience preferred.
- Strong leadership and business acumen.
- Excellent customer service, communication, and interpersonal skills.
- Strong organizational and multitasking abilities.
- Fluent in English.
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person