Integrated into the Proserv Spanish department and under the supervision of an Proserv Team Manager, the overall responsibility of a Proserv PY/PT Consultant is to support our outsourced SAP customers
Provide application support consultancy through advice, guidance, and appropriate technical activities
Manage simple/medium complexity tickets after having received functional analysis and guidance / coaching on the technical way to implement it.
Generate easy-to-maintain bug free code and customizing respecting Strada best practices
Operate required system tests using either provided or self generated test data, to ensure the applications/developments meet the agreed specifications
Provide documentation (both technical and functional) on issues handled
Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the AMO Team Manager
Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues
Understand the general flows in HR and the SAP HR architecture
What we ask for:
Bachelor or Master degree with a Business or Technical emphasis, or equivalent
Solid verbal and written communication skills in French. English or Italian is a plus.
Previous experience in SAP HCM PY/PT application maintenance for French customers
Knowledge of SAP PY FR solution and some legal knowledge too on legal for France
Intellectual curiosity and motivation to learn new technologies at a fast pace
Strong interest in delivering high quality support in the field of Human Resource
Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards
Service-oriented with a strong client focus and sense of accountability
Be committed to the customer, the team and the project
Strong analytical and problem solving skills
Discretion and ability to respect the confidentiality of information
Success Factors certifications EC or ECP is a plus.
What we offer:
International business environment and opportunity to use foreign languages
Work in a culture where you can achieve excellence in your career and develop to your strengths
Young and dynamic office environment
Flexible benefits package
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .
