Resident Specialist / Front Desk Agent
Rosenbaum Realty Group – Prescott Valley, AZ
Job Type: Full-time
Pay: $19-25 per hour
Schedule: Monday–Friday (with occasional weekends as needed)
This role is open for both the Phoenix and Prescott Valley areas.
About Rosenbaum Realty Group
Rosenbaum Realty Group is a trusted and growing property management company serving Gilbert, Phoenix, Tucson, Prescott, Thatcher, and surrounding areas. We are committed to delivering exceptional service to both property owners and residents while fostering a supportive, professional work environment.
Position Overview
Rosenbaum Realty Group is seeking a friendly, organized, and customer-focused Resident Specialist / Front Desk Agent to be the first point of contact for residents, prospects, and visitors. This role plays a key part in delivering excellent resident experience while supporting daily property operations.
Key Responsibilities
- Greet residents, guests, and prospects in a professional and welcoming manner
- Answer phones, emails, and inquiries, and route them appropriately
- Assist with leasing inquiries, applications, and scheduling property tours
- Handle resident requests and coordinate with maintenance or management as needed
- Maintain accurate records, logs, and resident communications
- Support rent collection reminders and general administrative tasks
- Ensure the front desk and common areas are clean, organized, and presentable
- Assist with community events and resident engagement initiatives
Qualifications
- 2–3 years of experience in front desk, customer service, hospitality, or property management is required.
- Holding an Arizona Real Estate License is a plus.
- Experience handling resident/tenant inquiries, guest services, or client-facing interactions
- Strong knowledge in property management or real estate is preferred.
- Strong communication and interpersonal skills
- Highly organized with attention to detail
- Ability to multitask and handle a fast-paced environment
- Basic computer skills (Microsoft Office, property management software is a plus)
- Professional demeanor and positive attitude
Why Join Us?
- Supportive team environment
- Paid Time Off
- Health Insurance
- Opportunity to grow within the property management industry
- Competitive pay based on experience
How to Apply
If you're a motivated Residential Specialist, we'd love to hear from you.
Hiring Process:
- Complete screening questions on Indeed (required)
- Complete a short assessment (sent via email)
- Zoom interview with our Talent Acquisition team
- Final interview with management
Join Rosenbaum Realty Group and be part of a team that values leadership, performance, and exceptional service.
Pay: $19.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Application Question(s):
- Please provide your active email address and phone number. THIS IS REQUIRED
- Why are you looking for a new job, and what is your expected salary? THIS IS REQUIRED
- Please share your relevant experience. Do you have a background in property management or real estate? THIS IS REQUIRED
- Where are you located, and how far are you from our office? THIS IS REQUIRED
- Do you have an active AZ RE License? THIS IS REQUIRED
Experience:
- Front desk: 2 years (Required)
- Guest services: 2 years (Required)
- Property management: 2 years (Preferred)
Work Location: In person
