Front Desk Receptionist & Office Coordinator
Job Type: Full-time
Pay: $18.00–$20.00 per hour
Work Location: In person
Job Summary
We are seeking a dynamic, organized, and professional Front Desk Receptionist and Office Coordinator to be the welcoming face of our organization and ensure smooth daily operations. In this vital role, you will manage front desk activities, assist with insurance eligibility verification, insurance claims follow-up, coordinate office functions, and provide exceptional customer service.
Your proactive approach will help create a positive environment for visitors, clients, and team members alike. This position offers an exciting opportunity to develop your administrative and customer service skills while supporting a professional and fast-paced team dedicated to excellence.
Responsibilities
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems efficiently, directing calls accurately and courteously
- Schedule appointments and coordinate meetings
- Verify insurance eligibility and assist with insurance-related inquiries
- Follow up on insurance claims and assist with assessments as needed
- Maintain organized filing systems, data entry records, and ensure all documents are properly proofread and filed
- Support office management tasks such as calendar management and administrative assistance
- Handle clerical duties including typing correspondence, managing office supplies, and basic bookkeeping using QuickBooks or similar software
- Respond to customer inquiries via phone and email, providing clear information and resolving issues promptly
- Coordinate office activities using Microsoft Office and Google Workspace tools
- Maintain the cleanliness, organization, and professionalism of the reception and office areas
- Handle incoming mail, deliveries, and office correspondence
Requirements
- Previous office or administrative support experience preferred
- Fluency in English and Spanish required; Creole is a plus
- Strong verbal and written communication skills
- Excellent phone etiquette and customer service skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar)
- Experience with data entry and document management
- Familiarity with QuickBooks or similar bookkeeping software is a plus
- Ability to multitask, prioritize tasks, and remain organized in a fast-paced environment
- Professional, reliable, and team-oriented attitude
- Clerical experience involving proofreading, filing, and document management is preferred. This role is perfect for motivated individuals who thrive in a lively environment and enjoy supporting teams through exceptional administrative support. Join us to be part of a professional setting that values your organizational talents and customer service excellence!
Pay: $17.80 - $19.46 per hour
Work Location: In person
