Our Firm:
We are a reputable law firm in the Galleria area in Houston, Texas, specializing in real estate and business law. Our firm is dedicated to cultivating a dynamic and collaborative work environment. We are currently seeking a professional, well-spoken, and courteous receptionist to join our growing team. If you are service-oriented and have a strong interest in the legal field, this is the role for you.
Job Overview:
As a receptionist, you will be the face of first impressions for our firm by creating a warm and welcoming atmosphere for clients, visitors, and callers. As part of our staff, you will form a critical part of our team, by handling the front desk operations, providing administrative support, and assisting with intake. This is your opportunity to develop a solid customer service skill set in the legal field and prime opportunity for you to get your foot in the door with a growing firm.
Primary Responsibilities:
- Greet and direct clients, visitors, and vendors with a friendly and professional demeanor.
- Answer, screen, and direct phone calls in a timely and courteous manner.
- Manage scheduling of client appointments, meetings, and conference room bookings.
- Assist with intake processes, including gathering initial client information and documentation.
- Maintain office organization, including managing office supplies and keeping all common areas including conference room and kitchen tidy and presentable.
- Assist with client intake forms and case management system data entry.
- Manage incoming and outgoing mail, packages, and deliveries
- Prepare correspondence, documents, and other materials as requested.
- Perform general administrative tasks, including filing, photocopying, and scanning.
- Ensure that all visitors and clients are comfortable and have a positive experience during their interactions with the firm.
Qualifications:
- Bilingual in Spanish required.
- 2+ years of experience as receptionist or front desk attendant answering multi-line system reequired.
- High school diploma or equivalent required, associates's degree preferred
- Experience in sales or legal intake is highly desirable.
- Excellent verbal and written communication skills with a professional and polite phone manner.
- Ability to multitask and handle a volume of calls and visitors.
- Strong organizational skills with the ability to manage competing priorities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using office equipment (phones, copiers, etc.).
- Friendly, professional, and approachable attitude with a commitment to client satisfaction.
- A team player who is willing to assist with a variety of tasks to support the firm’s operations.
Why Join Us?
- Competitive salary and discretionary bonuses
- A supportive work environment that welcomes innovation
- Opportunities for professional growth and development within the legal field
- Health insurance paid 100% by the firm
- Paid time off and holidays
- 401(k) with Profit Sharing
- Free parking
Pay: From $16.50 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- State years of experience in legal intake or sales.
- State years of experience answering calls in multi-line system.
Education:
- High school or equivalent (Required)
Language:
Work Location: In person
