Housing Solutions of New York is looking for a Human Resources Associate to join the team!
About the Company:
Housing Solutions of New York (HSNY) is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable, and permanent housing. Our Mission? End Homelessness.
About the Role:
Reporting to the Senior Human Resources Manager, the Human Resources Assistant provides administrative and operational support to the Human Resources Department while ensuring the accuracy, integrity, and efficiency of HR processes. This position is responsible for maintaining employee records, supporting onboarding activities, coordinating HR administrative functions, and assisting with compliance, employee engagement, and HR operations.
The Human Resources Assistant serves as the first point of contact for many employee inquiries and plays a vital role in delivering exceptional customer service while supporting Human Resources initiatives. This position partners closely with the HR Team to ensure efficient and consistent HR service delivery.
Responsibilities:
- Provide administrative support to the Human Resources Department.
- Maintain accurate and confidential employee personnel files, records, and documentation.
- Create, organize, and maintain new hire personnel files and electronic records.
- Process employment verification requests and employment-related documentation.
- Maintain HR filing systems in accordance with record retention requirements.
- Assist with employment status changes and personnel action documentation.
- Maintain departmental calendars, meeting schedules, and administrative records.
- Support HR projects and special initiatives as assigned.
- Assist with the onboarding process by preparing new hire packets, onboarding materials, and orientation supplies.
- Coordinate background checks and pre-employment documentation under the direction of the HR Generalist.
- Prepare onboarding kits, employee badges, and orientation materials.
- Create employee IDs, coordinate employee photographs and upload staff photos into Paycom.
- Assist with orientation day logistics, scheduling, and administrative support.
- Coordinate onboarding communications with new hires as assigned.
- Maintain onboarding inventory, including welcome materials, uniforms, name badges, and supplies.
- Responsible for HR mail distribution
- Maintain employee records within the HRIS.
- Process employee profile updates, organizational changes, and system access requests.
- Assist employees with HRIS access, password resets, and general system support.
- Support payroll administration by ensuring employee information is current and accurate.
- Conduct routine audits of personnel files and HR documentation to ensure completeness and compliance.
- Monitor missing employment documentation and follow up with employees and managers.
- Support HR compliance initiatives and audit preparation.
- Ensure employee records comply with organizational policies and regulatory requirements.
- Respond to routine employee inquiries regarding HR policies, onboarding, benefits, payroll support, HRIS access, and employment documentation.
- Route complex inquiries to the appropriate HR team member.
- Provide excellent customer service to employees, applicants, and managers.
- Support employee engagement and recognition initiatives.
- Support development of HR content for internal communications and employee newsletters.
- Assist with departmental metrics, trackers, and reporting.
- Support implementation of HR initiatives and continuous process improvement efforts.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
- Maintains the integrity and confidentiality of human resource files and records.
- Maintains accurate and up-to-date human resource files, records, and documentation.
- Provide support to the HR Generalist.
- Support the administration of performance reviews, employee feedback processes, and HR projects.
- Handle confidential and sensitive information with discretion and professionalism.
- Handles special projects as assigned.
Qualifications:
Education:
High school diploma or equivalent.
Experience:
3 years’ experience as an HR Assistant or related position required.
Related Skills/Knowledge
- Working knowledge of HR functions and best practices.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail.
- Works well under pressure and meets tight deadlines.
- Strong decision-making and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn human resource information system (HRIS), and similar computer applications.
Pay range and compensation package:
Pay: $25-$30 per hour
AGENCY EXPECTATIONS OF ALL EMPLOYEES Adheres to Housing Solutions of New York Policies and Procedures. Acts as a role model within and outside the agency. Performs duties as workload necessitates. Attendance and Dependability: the employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Communication and Contact: the employee communicates both verbally and in writing with superiors, colleagues, and individuals inside and outside HSNY. Relationships with others: the employee works and communicates effectively and relates well with others including superiors, colleagues, and individuals inside and outside Housing Solutions of New York. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. Employee adheres to mission statement and guiding principles. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, stoop, use hands or fingers, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, kneel, talk or hear. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by the job include close vision and distance vision. Must be able to travel locally using public transportation.
What We Offer:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Generous PTO
- Pet Insurance
- Employee Assistance Program (EAP)
- Employee Discount Program
- Tuition Reimbursement
- Student Loan Forgiveness
- Employee Referral Program
- Professional Development
- Employer Paid Life Insurance
- 403b Plan
- 403b Employer Match
- An opportunity to positively impact the lives of the thousands of clients we serve!
Thank you for your interest in working with us!
Website: www.hsofny.org
EEO STATEMENT: HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Work Location: In person
