Bliss Microcreamery is seeking a highly skilled, hands-on Industrial Maintenance Technician to support production operations. This role is ideal for a well-rounded technician with strong mechanical and electrical troubleshooting experience who thrives in a fast-paced, food production environment.
This position plays a critical role in maintaining uptime, ensuring equipment reliability, and supporting Microcreamery operations. The primary focus of this role is the plant, which requires a dedicated full-time technician due to the volume and complexity of daily maintenance needs.
Key Responsibilities
Production & Equipment Maintenance (Microcreamery)
- Perform preventive maintenance, inspections, and repairs on production and packaging equipment
- Troubleshoot mechanical, electrical, pneumatic, and hydraulic systems
- Work with motors, VFDs, sensors, relays, and basic PLC diagnostics
- Maintain ice cream manufacturing equipment and support production uptime
- Assist with ammonia refrigeration systems, compressors, and temperature controls
- Support installation and upgrades of equipment
Fabrication & General Repair
- Perform welding (TIG/MIG preferred), fabrication, and custom repairs
- Use hand tools, power tools, pipe threading equipment, and shop machinery
- Modify or build components to improve equipment performance and reliability
Operations Support
- Respond to breakdowns quickly and effectively during production
- Maintain a strong presence on the production floor (approximately 90% of the day)
- Assist with maintenance scheduling adjustments based on production needs
- Maintain accurate records using CMMS or similar systems
Safety & Compliance
- Follow all OSHA, safety, and food safety standards
- Support inspections, audits, and compliance requirements
- Ensure safe operation of all equipment and systems
Continuous Improvement
- Identify opportunities to improve equipment reliability and efficiency
- Support projects that reduce downtime and improve production output
Qualifications
Required
- High school diploma or equivalent
- Technical school certification required (Industrial Maintenance, HVAC/Refrigeration, Electrical Technology, or Mechanical Systems)
- 3–5 years of industrial or facilities maintenance experience
Preferred Experience
- Food manufacturing or production environment
- Mechanical systems, fabrication, pneumatics, and hydraulics
- Electrical systems (motors, VFDs, sensors)
- Basic PLC troubleshooting
- CMMS systems
Licensing & Certifications
- Refrigeration or Electrical Licensed Technician preferred
- Massachusetts Refrigeration Technician License preferred
- EPA Section 608 Certification required or obtained within 6 months
- Additional certifications are valued and may impact compensation
Work Environment & Physical Requirements
- Frequent lifting (up to 40–50 lbs.), bending, squatting, kneeling, and climbing
- Work in cold and freezer environments, around moving equipment
- Exposure to wet, noisy, and fast-paced production conditions
- Safety shoes required
- On-call availability, overtime, and occasional weekends required
Additional Information
- This role primarily supports Microcreamery production operations, with limited secondary support to restaurant facilities
- The plant requires a full-time dedicated technician due to a large and active daily maintenance workload
- Hands-on, physically active position requiring flexibility and strong work ethic
- Performs all other duties as assigned
Compensation
$31.25–$37.02/hr. ($65K–$77K annually)
based on experience, licenses, and certifications, with overtime and on-call opportunities
Higher compensation may be considered for candidates with:
- Active Refrigeration License
- Strong electrical and PLC troubleshooting experience
- Advanced technical certifications
Salary:
Compensation for this position will be determined based on experience, education, and other relevant factors.
Equal Opportunity Employer:
New England Ice Cream Corporation is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We welcome disabled applicants to request any reasonable accommodations necessary to facilitate their application process.
Pay: $32.00 - $36.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work Location: In person
