JOB DESCRIPTION – Office Clerk
Position Purpose and Objectives
The Office Clerk provides administrative and clerical support to ensure the efficient operation of the office. This position is responsible for performing a variety of routine administrative tasks, maintaining records, assisting employees and visitors, and supporting departmental operations. The ideal candidate is organized, detail-oriented, dependable, and able to manage multiple tasks in a fast-paced environment.
This role will also be responsible for greeting members, managing check-ins, handling inquiries, and supporting overall gym operations.
Essential Job Functions
XYMOGEN
- Answer and direct incoming phone calls in a professional manner.
- Greet and assist visitors, vendors, and employees.
- Sort, distribute, and prepare incoming and outgoing mail and packages.
- Perform data entry and maintain accurate records and filing systems.
- Create, update, and organize electronic and paper documents.
- Assist with scheduling meetings, appointments, and conference room reservations.
- Prepare routine correspondence, reports, forms, and other documents.
- Maintain office supplies inventory and place orders as needed.
- Scan, copy, print, and distribute documents.
- Assist with processing invoices, purchase orders, and other administrative paperwork.
- Support various departments with clerical and administrative projects.
- Maintain confidentiality of company information and employee records.
- Perform other duties as assigned.
Essential Job Functions (continued)
XYMOGYM
- Greet members and guests in a friendly, professional manner
- Provide information on memberships, services, classes, and promotions
- Take prospective members through a tour of the gym
- Process new memberships, renewals, and cancellations
- Manage member check-ins for classes and/or other facility utilization
- Answer phone calls, emails, in-person inquiries, and member follow-up calls
- Handle point-of-sale transactions, including retail and product upsells
- Assist members with schedule appointments such as personal training sessions or classes
- Address member concerns and escalate issues when necessary
- Maintain cleanliness and organization of the front desk and lobby area
- Capture content for social media purposes
- Enforce gym policies and procedures
- Assist with administrative tasks and data entry as needed
Knowledge, Skills, and Abilities Required
- Strong communications and interpersonal skills.
- Basic computer proficiency (POS systems, email, scheduling software)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and time management abilities.
- Ability to multitask and remain organized in a fast-paced environment.
- Strong attention to detail and accuracy.
- Ability to work independently, and as part of a team.
- Customer service skills.
- Friendly, outgoing, and professional demeanor.
Working Conditions
· Professional office environment
· Fast-paced gym environment with frequent member interaction
· Exposure to noise, music, and high activity levels
· Ability to stand for extended periods
· Occasionally lifting of up to 25 pounds (e.g., merchandise, supplies, etc.)
Minimum Qualifications
- High school diploma or equivalent required.
- Previous clerical, administrative, receptionist, or office support experience preferred.
Pay: $17.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Language:
Work Location: In person
