Position Summary
As a Stock Associate, you will support the back-of-house by packing/unpacking shipments, organizing the stock room, understanding & executing on core operational policies & procedures, telephone answering and anything else required to support product flow and the smooth running of the store. This position requires a close attention to detail, time management, the ability of physical labor, and strong organizational skills
Essential Duties & Responsibilities
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Ensure timely processing of all shipments, transfers, RTV and damages
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Responsible to accept merchandise under the appropriate PO in the system
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Communicate effectively with Inventory manager on any discrepancies on PO received
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Manage and support online store (Farfetch) by making sure all orders are processed in a timely manner from its assigned location
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Ensure accurate pricing of all items received, re-ticketing and execute markdowns in a timely manner
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Maintain a designated damage area, and repair log for the staff to utilize
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Partner with inventory manager for damaged and defective merchandise directions
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Execute and oversee spot checks from different brands and categories weekly
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Enforce sales floor replenishment process is completed daily
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Partner with appropriate manager to direct new arrivals placement on the sales floor
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Provide feedback to manager regarding merchandise handling concerns
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Treat all customers and employees with respect and contributes to a positive work environment
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Train, direct and coach runners in the moment to meet productivity standard
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Maintain all shipment related paperwork and send it over home office weekly
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Orders packaging supplies, office supplies, stationary supplies and fixtures needs by placing orders following store monthly and yearly budget; while keeping store management informed
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Maintain company standards of neat, clean and organized stockroom
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Prepare stockroom for mid-year inventories
Qualifications
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Stock Experience
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Organizational and Time Management Skills
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Previous Retail Experience Required, Luxury Goods Exposure Preferred
Additional responsibilities may be assigned at the discretion of leadership
