Towne Home Care is currently hiring a full time Scheduling Coordinator to join our growing team! The ideal candidate will be a team player with a strong sense of urgency. Clear communication, attention to detail, and the ability to handle goal-oriented tasks are vital for this role.
Responsibilities include:
- Scheduling of healthcare workers, such as CHHA and Companions, so that elderly home care clients are fully staffed effectively and consistently.
- Balancing high volume phone calls while maintaining documentation and accurate data entry in to several systems.
- Demonstrating excellent phone etiquette when interacting with clients and their families, addressing inquiries from potential clients, and scheduling field staff.
- Coordinating with clinical and field staff to ensure all patient needs are met and communicated properly.
- Utilizing various software concurrently, including but not limited to: Microsoft Office Suite, Google Docs and Sheets, browser-based texting and scheduling software.
Qualifications and Skills:
- Must be able to multi-task in a fast-paced environment
- Computer proficiency and familiarity with MS Office
- Flexibility and willingness to jump in and assist in other areas to ensure smooth business operations
- Excellent organizational skills
- Strong communications skills
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Pay: $22.00 - $23.00 per hour
Benefits:
Work Location: In person
