Job Summary: Servicing, installing, and repairing, water and wastewater systems. Assist customers and other Peak Water Services employees by performing repairs, troubleshooting issues, evaluating and understanding needs and formulating a plan to ensure they are met.
Essential Duties and Responsibilities:
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Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems
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Ability to rebuild pumps, read and understand wiring schematics and plans, troubleshooting pumps, valves, and control panels, perform draw-down tests, replace components in a panel, and the ability to size pumps to requirements. An in-depth knowledge of chemical injection pumps is also helpful.
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Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques and recommending system improvements.
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Projects and processes are typically unique and require problem-solving, research and critical thinking. Ability and willingness to learn continuously through training and independently are essential for this position.
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Make sure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instructions
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Document service actions by completing forms, reports, logs, and records
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Update job knowledge by participating in educational opportunities; reading professional publications
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All other job duties and responsibilities as determined by management
Work Environment:
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Outside and exposed to the elements 80+% of the time.
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Dirty, wet and/or dusty environments.
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Long drive times in all types of weather, with the potential for multiple-day trips and extended standby time.
Work Schedule and Benefits:
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Experience and background. Regular performance reviews will be provided and strong performance will result in pay increases.
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Schedule details to be determined and subject to periodic changes.
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Paid holidays, vacation and personal time, matching 401(k), health insurance.
Job Type: Full-time
Benefits:
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401(k)
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Dental insurance
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Vision insurance
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Health insurance
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Paid time off
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Tuition reimbursement
Qualifications:
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High school diploma or equivalent required.
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Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat) and hardware (smartphone/tablet, notebook computer, scanner, etc.).
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Small to Medium water and sewer utility systems knowledge, troubleshooting ability and equipment maintenance experience is a plus but not required.
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Able to obtain and maintain a DOT medical card and unrestricted driver’s license w/ acceptable MVR.
