Role Summary
We're looking for an organized, detail-oriented Sales Assistant to support our existing customer base across our multiline swimwear showroom. This role is client facing and support heavy. You'll thrive here if you're a self-starter with strong customer service instincts and a positive attitude in a fast paced environment. You'll assist with order processing, customer service, and day to day account needs, helping ensure smooth communication and strong ongoing relationships with our buyers. This is primarily a support role focused on servicing existing customers, not a new business hunting role, though you'll help nurture new accounts as they come in.
Key Responsibilities
Account & Appointment Management
● Schedule and coordinate market appointments for the showroom and tradeshows
● Manage, organize, and maintain the account list and buyer contact information
● Send out linesheets & assets to buyers following appointments
● Follow up after appointments and tradeshows with linesheets, notes, and next steps
Order Management
● Enter and process orders for all accounts via Joor, NuOrder, or direct vendor email
● Verify style information, cost, MSRP, and delivery dates for accuracy; flag and communicate any discrepancies to buyers
● Communicate cancellations, delivery delays, or order changes to buyers in a timely manner
Account Servicing
● Send new client setup forms and follow up on credit card authorization forms
● Check in with active accounts throughout the season to review business performance, address needs, and gather feedback
Administrative & Showroom Support
● Support general showroom operations and office organization
● Provide sales support during market appointments and throughout the selling season
● Coordinate and track sample request
● Send UPCs and product images upon request
● Prepare and send copy information
Growth Potential
This role has the potential to grow into a full-time position depending on business needs and volume. We'll evaluate this together as things progress.
Schedule & Work Style
● Part-time, approximately 20 hours/week, in a hybrid model and flexibility on which days and hours during standard weeks
● Increased hours expected during key seasonal periods: May/June, September, and January/February
● Some weekend work may be needed during peak seasonal periods, specifically for tradeshows
● In-person attendance is required for scheduled market appointments and tradeshows
● Comfortable balancing independent, deadline driven work with in office collaboration
Qualifications
● 1–3+ years of experience in showroom, wholesale, or fashion sales support (swim, apparel, or related category preferred)
● Familiarity with Joor and/or NuOrder strongly preferred
● Highly organized with strong attention to detail
● Excellent written and verbal communication skills
● Comfortable managing multiple accounts and deadlines simultaneously
● Proficient in Excel; comfortable learning new systems
● A team player who's proactive and resourceful
Attributes
● Self starter who takes initiative
● Highly organized and detail oriented with strong follow through
● Works well independently and manages time effectively
● Strong customer service skills with a warm, professional demeanor
● Positive attitude in a fast-paced environment
Compensation
Hourly, rate based on experience.
Pay: $28.00 - $35.00 per hour
Benefits:
Work Location: Hybrid remote in New York, NY 10018
