Bakers Telecom Solutions is hiring an AT&T Customer Specialist to support our growing telecommunications team in the Bakersfield area. This entry-level role focuses on providing helpful, face-to-face customer support, guiding individuals through service options, and ensuring a smooth and positive experience from start to finish.
If you’re someone who enjoys working with people, communicating clearly, and being part of a fast-moving team, this is a great opportunity to build hands-on experience and grow within a stable industry.
Key Responsibilities of the AT&T Customer Specialist:
- Engage with customers to provide information on AT&T wireless and internet services
- Answer questions and guide customers through available service options
- Assist with new account setup and service enrollment
- Ensure all customer information is entered accurately and efficiently
- Provide ongoing support to ensure customer satisfaction after setup
- Participate in daily team meetings and training sessions
- Maintain a professional and approachable presence in all interactions
- Stay up to date on current services, promotions, and offerings
What We’re Looking For:
- Strong communication and interpersonal skills
- Friendly, customer-first mindset with a positive attitude
- Willingness to learn and take direction in a team environment
- Reliable and consistent work ethic
- Ability to multitask and stay organized
- Comfortable working in a customer-facing setting
- Previous customer service, retail, or hospitality experience is a plus (not required)
What We Offer:
- Entry-level training with ongoing support and mentorship
- Clear growth opportunities into leadership and management roles
- Performance-based pay with advancement potential
- Team-oriented, fast-paced work environment
Pay: $49,000.00 - $57,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
Work Location: In person
