Overview
We are seeking a proactive Intake Coordinator who has excellent attention to detail. This multifaceted role offers an exciting opportunity to learn the intake and administrative side of a law firm. As a vital link between our clients, marketing efforts, and internal operations, you will play a key role in ensuring seamless client onboarding. If you thrive in a client facing environment, possess a passion for helping to solve legal problems, and excel at organization and communication, this position is perfect for you! Join us to make a meaningful impact in the Denver, Colorado community.
Responsibilities
- Coordinate client intake procedures, including initial intake calls and factual investigation, scheduling follow up, drafting legal services agreements, and setting up new cases in our case management software.
- Ensure all intake, marketing and administrative activities adhere to company policies and industry standards, maintaining professionalism and transparency.
- In time, manage billing processes, including issuing and editing invoices, tracking payments, and following up with clients for collections.
- In time, manage and grow our social media presence across platforms such as Facebook, Instagram, LinkedIn, etc.
Requirements
- Client focused social skills and attention to detail.
- Excellent proofreading, editing, and communication skills to craft compelling and accurate content.
- Ability to multitask effectively, managing client intake for many potential new clients at the same time with attention to detail and organization.
- Strong relationship management skills, with an emphasis on customer service and public relations.
- Ability to adapt quickly to changing priorities and work collaboratively within a team environment.
- Prior experience in case management software, billing, invoicing, and financial record-keeping is strongly preferred. Join us and become a key contributor to our innovative team! This paid position offers a unique blend of administrative, creative, and marketing responsibilities, providing valuable experience and growth opportunities in a supportive environment. We’re excited to see how your skills and enthusiasm can help us elevate our brand and serve our clients better!
Pay: $55,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
