Overview:
Job Description
California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
The Non-Licensed Hearing Aid Attendant answers the telephone and schedules appointments for the Hearing Center. Rings sales, provides clerical support, cleans area. Successful candidates must be willing and interested in pursuing the Hearing Aid Apprentice Program (HAAP) when available. Provides high level member service.
Job Duties
-
Provides prompt courteous member services and responds to any customer problems.
-
Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments.
-
Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail.
-
Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law.
-
Checks in and stores all daily receiving, including assembling and/or charging member devices for delivery.
-
Loads, operates cash registers, and performs money transactions with customers.
-
Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department.
-
Ensures proper procedures for cleaning and infection control are implemented.
-
Ensures proper cleanup and disposal of hazardous materials.
-
Ability to operate vehicles, equipment or machinery.
-
Assists with department duties as necessary.
-
Assists in other departments of the warehouse as necessary.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Job Description Posting Updated: July 2026 Job Code: 1514
